Defect management
The evidence trail for every defect.
When a building defect turns into a warranty claim, an insurance fight or a tribunal hearing, the strata scheme that kept records wins. RectifyHQ builds that record as your committee talks.
One Issue per defect, everything attached
The first photo of the crack, the tradie's quote, the committee's decision, the phone calls and letters logged as correspondence — it all lives in the Issue's own Chat, in order, with names and dates.
Nothing to file, nothing to remember. If it was discussed, it's on the record.
Dates you can stand behind
Every message and photo is timestamped. When the builder says "you never reported it," you show the Issue — raised, photographed and assigned, with the date on it.
Closed isn't gone
A fixed defect's Chat archives itself but stays searchable forever — so a recurring problem carries its whole history, not just this year's chapter.
Hand it over in one export
Lawyer, insurer or engineer asks for the file? Export the Issue — messages, photos and quotes — instead of screenshotting a WhatsApp group.
Start the record before you need it
The best time to start keeping evidence was the day the building settled. The second-best time is today.