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Seabreeze Court

12 lots

CHATS

Everyone maintenance Committee

OPEN ISSUES

Balcony leak — Lot 3 Gate intercom fault

maintenance 18 members

Thursday 12 March

Priya Sharma 9:12 am

The balcony above Lot 3 is leaking again after last night's rain. Same corner as last winter.

Rob Keller 9:15 am

Photos from this morning:

Issue raised Balcony leak — Lot 3 · its own Chat opened

Marie Tan 9:41 am

I'll get JT Plumbing back to quote this week — assigning it to myself.

3 replies · last 10:02 am

Write a message…

The maintenance chat — a leak reported, photographed and raised as an Issue, all on the record.

Issues, born from a message

Someone mentions the gutter is leaking again. Turn that message into an Issue without leaving the conversation — and close the loop in the same place it started.

Step 1

A message becomes an Issue

One tap on any message raises an Issue — with the message, its photos and its context attached.

Step 2

The Issue gets its own Chat

Quotes, tradie phone calls, committee decisions — everything about that job lives in one dedicated Chat.

Step 3

Close it, keep it

When the Issue closes, its Chat archives itself. It stops making noise — but it never stops being findable.

Balcony leak — Lot 3 Open the Issue's own Chat

Rob Keller 12 Mar, 9:15 am

Water pooling in the same corner as last winter. Photos:

Marie Tan 19 Mar, 5:02 pm

JT Plumbing came back — attaching the quote.

PDF jt-plumbing-quote-balcony.pdf $4,180 inc GST

Quote approved committee vote — 3 yes, 0 no

Write a message…

Balcony leak

Issue #14 · raised from the maintenance chat

StatusOpen

LotLot 3

AssigneeMTMarie Tan

FILES

balcony-corner-north.jpg

balcony-corner-detail.jpg

PDFjt-plumbing-quote-balcony.pdf

ACTIVITY

Rob Keller raised this Issue · 2 photos added

Marie Tan added the quote · $4,180

Quote approved by committee · 3–0

Say it in the Chat — and watch the Issue's record build itself in the pane beside it.

The conversation is the record

Talk where the work happens. Every Chat and Thread is kept — nothing scrolls away, and nothing lives on someone's phone.

When a committee member moves on, the record stays with the Scheme. The next volunteer inherits the whole story, not a forwarded screenshot.

Committee Thread — AGM quotes

Marie Tan Tue 2:20 pm

Three painting quotes are in — summary attached. Can we decide before the AGM?

Priya Sharma Tue 4:02 pm

Middle quote includes the carpark ceiling — the cheap one doesn't.

Rob Keller Wed 8:45 am

Agreed on the middle quote then. Recording it here so it's on the record for the AGM.

Reply in Thread

Find anything, forever

Where's the plumber's quote from March? Stop scrolling through 4,000 WhatsApp messages. Type three words.

plumber quote balcony AGM painting decision

maintenance · Thread · 14 Mar 2025

…attached the plumber's quote for the balcony membrane — $4,180 inc. GST, four weeks' lead time…

Issue · closed 2 Aug 2025

Balcony waterproofing, Lot 3 — assigned to Marie, 11 messages, 2 files

File · maintenance · 14 Mar 2025

jt-plumbing-quote-balcony.pdf

Committee · Thread · 18 Jun 2025

…agreed on the middle painting quote — recording the decision here so it's on the record for the AGM…

Issue · closed 30 Sep 2025

Exterior painting — common property · 9 messages, 3 files

File · Committee · 16 Jun 2025

painting-quotes-summary.pdf

Every message, file and Issue your Scheme has ever raised — back to day one.

Email that respects the inbox

No digests. No "someone posted in the group". Only four things ever reach an inbox:

·You were @mentioned
·An Issue was assigned to you
·An Issue was raised on your Lot
·The committee made an announcement

Every email carries a one-tap magic link. Nobody on your committee ever needs to remember a password.

From RectifyHQ

Marie mentioned you in the maintenance chat

"@Robert — can you sign off on the plumber's quote before Friday?"

Open the Thread

One tap. No password.

maintenance · Thread

Marie Tan 4:10 pm

@Robert — can you sign off on the plumber's quote before Friday?

Robert Mills 4:32 pm

Approved — go ahead and book them.

Reply in Thread

Signed in straight from the email — no password.

What the record buys you

A WhatsApp group disappears into the scroll. A record earns its keep for years.

Evidence for defects

Every Issue keeps its photos, quotes, dates and decisions — the trail you need for builder warranty claims, insurance and tribunal.

Nothing falls through

An Issue stays open until it's closed. A problem mentioned in passing can't quietly disappear.

Survives the changing guard

Committee turnover doesn't reset the record. The next volunteer inherits the whole story.

Record-keeping, met by default

Schemes are required to keep records. Yours builds itself as the committee talks.

Respect for volunteer time

Sparse email, one-tap magic links, no passwords — and no re-telling the story at every handover.

Findable, forever

Every message, file and Issue your Scheme has ever raised — searchable back to day one.

Move the committee off WhatsApp

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